30-day unconditional refund on new hosting plans. No questions, no fine print.
What’s refundable
- Shared hosting plans — first invoice, within 30 days of purchase.
- Cloud VPS — prorated to the hour, any time within 30 days.
- Reseller plans — first invoice, within 30 days.
What’s not
- Domain registrations (ICANN fee is non-recoverable).
- SSL certificates after validation has completed.
- Dedicated IPs, if already provisioned.
- Wallet deposits older than 90 days.
Request a refund
Portal → Billing → Request refund. Refund hits your original payment method in 3–7 business days (bank-dependent). Crypto refunds go back to the wallet address we received from.